By Post

ZedLabz, The Outbuildings - Grove Farm, Grove Farm Road, Tolleshunt Major, Maldon, Essex, CM9 8LR, United Kingdom

By Email

Customer services

By Social

on Instagram & Twitter

For any general enquiries please fill out the form to the right or email: support

If your enquiry relates to an order please quote your order reference.

We will normally reply within 24 business hours (Mon-Fri), we will often reply sooner if we can, further replies to queries may also take up to 24 business hours, but we do our best to provide a prompt line of continued communication for each support request.

If you do not hear from us please check your spam folder. If you do not receive a response please try contacting us via another email or another method, as it is possible you are not receiving our replies.


If you are having issues getting a response on email you can private message us via Twitter or Instagram @ZedLabz

Please note that social media does not offer a faster support route, and the best way to communicate with us is via email, this is our primary support option and social media communications are a backup option and initial point of contact.

Sometimes there are issues with email servers such as spam or blacklists, so by contacting us on social, we can investigate and see if we are getting your communications and work to resolve it.

Trade accounts - If you are a business interested in working with us you can find more information about our wholesale offering here.

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